Lufthansa Industry Solutions: Centeract Issue App

Centeract combines digital assistance systems with the capabilities of modern artificial intelligence. Using an original row of aircraft seats, visitors can experience how quality defects are digitally recorded and systematically documented. The resulting data provides the foundation for AI applications such as automated defect detection, intelligent prioritization of reported issues, pattern recognition, and predictive maintenance. This transforms a single defect report into valuable insights for the quality management of tomorrow.